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Disable voicemail

DeV_Ide
Great Neighbour / Super Voisin

I'm trying to receive a call from the US but it's going to voicemail before it rings on my phone. Is it possible to disable voicemail so it gives me the opportunity to answer? 

2 REPLIES 2

DeV_Ide
Great Neighbour / Super Voisin

No, this is the first time I've had an issue but I don't get a lot of calls from the US.  It would be a landline to my cell phone. 

hTideGnow
Mayor / Maire

hi @DeV_Ide 

this has nothing to do with Voicemail "stole" your call, so disabling Voicemail won't help

what model of phone do you have?  do you get that inbound calls trouble a lot?  It could be a problem that your phone is not VoLTE whitelisted on PM and still using 3G for voice , and the phone not changing to 3G fast enough

try changing the network mode to 3G or WCDMA and see if you can receive the call from US