How do i cancel a number transfer

[Lucas2006]

How do i cancel anumber transfer

[BKNS27]

@Lucas2006 

If you just ported your number from another carrier. Don’t reply to the text from your old carrier confirming you are porting over to PM.

[porcupine]

Click on the envelope in the bottom right corner and follow the prompts and you can get help 

[hTideGnow]

hi @Lucas2006 

if you want to cancel a number transfer, you still need to pick a new number

Simply login My Acount, go to Profile and click Pencil besides the phone number and get choose a new phone number

if you cannot login, then ask PM support agent to help.  You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage