cancel
Showing results for 
Search instead for 
Did you mean: 

Did not recieved 2 sim cards ordered about 3 weeks ago

sirdudley61
Great Neighbour / Super Voisin

My visa card was charged for 2 sim cards which I have not received yet.  I have convinced 2 of my friends to join public mobile but we need the sim cards to do it.

2 REPLIES 2

RavingRaven
Model Citizen / Citoyen Modèle

@sirdudley61 

Sim cards can take up to 10 business days to arrive. On what date did you place the order?

Are you located in eastern Canada?

Sansan
Mayor / Maire

@sirdudley61 yes SIM cards do then to take awhile to be received.  You can continue to wait or call any Telus/ Koodo store to see if they have any on hand and purchase for $10 each. You can the  submit your receipts to the link below and ask if they can credit you back.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.