Did not receive Sim

[Mir1311]

Hi, i did not receive my sim card. I ordered it on the 20th of october. Do you have an idea when i will receive it?

[hairbag1]

@Mir1311 

be aware that esims are currently offered for free when you create a new account. Just make sure your phone is esim ready. Esims are delivered as soon as you order it.

[mojorising · Accepted solution]

It takes about 3 weeks for delivery, but it looks like you are around that mark. contact a CS Agent directly at the link below so they can look into this for you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437