Charged twice

[Dave709]

I was charged twice upon activation. The links for submitting ticket is not working for me. 

[softech]

@Dave709 

instead of Chatbot, you can open ticket with support here:

           https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

On the other hand, also check with your credit card to confirm any chance one of them just a pending charge

[mojorising]

To contact a CS Agent directly, use the link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hairbag1 · Accepted solution]

@Dave709 

try this link to message a Customer Suppoort person...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

watch the little envelop icon on top right side of page will be highlighted when they respond.