@Donald105
if it is a sim card order, it could take as many as 3 weeks, so it should come next week. Also, sim cards are sent via Canada Post, so, there is really no tracking
if it is a phone, or it is a sim card order but you want to confirm, you can open ticket
at : https://publicmobile.ca/chatbot.
First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM
If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
