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Delayed payment due to locked card

Nennen
Great Neighbour / Super Voisin

Hi, my visa card was compromised so the bank locked it. They have to send me another card and it will have to wail for 10 business banking days. They said to advise the public mobile company which I do pre-authorized banking that the payment will be delayed. Can I still use my public mobile phone if the payment is delayed?

3 REPLIES 3

BKNS27
Mayor / Maire

@Nennen 

Sorry no delay payment. Or service will be cut off for nonpayment. Do you have another CC to replace the old one temporarily?

hairbag1
Mayor / Maire

@Nennen 

go to Shell gas, London Drug or even Walmart and get payment vouchers...then dial 611 to add those to your acct for next renewal. Then you have 30 days to address credit card issue.

slusagm
Deputy Mayor / Adjoint au Maire

you need to add this card back to My Accoun to pay.   

But if you need to wait 10 days before using it , then you should do the workaround

get a PM voucher from stores like Shoppers.  Then load the voucher by logging into My Account

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