I have gotten the fall deal on the 20th November and signed up and and everything, but still no service when I call I get " you don't have an active long distance plan" message although I am in my home province. I can't browse anything. I can't send or receive messages. My account is active but have not been able to do use my phone for the last three weeks. I emailed supported three times no fix, Please help this is very frustrating for paying and not getting any service. On top of all that I posted here four days ago nothing, I messaged a mode nothing either.
At this point I'm just about ready to throw this phone because it's useless although no already spent $134. I have an iPhone 5s that is unlocked and I have been using it on multiple networks no problem, my selfserve says that I am active but when I make a call within my home province I get "you don't have an active long distance plan" message. When I install the SIM card I get the public mobile name and two or more bars depending where I'm located.
