Data

[Miegh]

I accidentally purchased 3 gb data for $30.   I meant to purchase 1 gb data for $15.   Is there a way to change this now?  Thank you

[Handy1]

@Miegh  You have to submit ticket with support and see if there able to reverse it for you 

private message   To CS_Agents click          

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[softech]

@Miegh 

PM is a prepaid provider and usually do not provide refund

however if it was an honest mistake and the addon was never used, Support might be able to help to reverse the transaction and let you rebuy.

Please message them:

               https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there