Data service.

[CrazyFairy79]

My account is active but I've been receiving this message sporadically all morning. Anyone know why?? 

[Dunkman]

@CrazyFairy79 

You may want to then contact moderator for help. Click on question mark on right lower corner of website to start ticketing process to get moderator help. 

[geopublic · Accepted solution]

@CrazyFairy79  That looks like there might be a network issue in your area. Power down your device remove the sim and wait 15 minutes. Reinsert your sim in the device and power up. If it's still doing it time to report it to PM.

To submit a ticket to Public Mobile do the following: 

[CrazyFairy79]

If it was hardware it wouldn't say it was turned off by my operator. It would say no sim. I've tried that. Before any of this. Now it's just frustrating.

[Dunkman]

@CrazyFairy79 

Maybe try the SIM card in another phone to determine whether hardware issue versus PM service problem.   

[CrazyFairy79]

And it didn't work 😭 still getting the no data signal. 

[CrazyFairy79]

So far so good. Feeling a tad sheepish at this point 😄

[CrazyFairy79]

@GR  🤦 lol of course not. I'll do that and see what happens. I'll keep you posted

[GR]

@CrazyFairy79  did you try restarting your phone?  Sometimes thats all it takes to fix a weird problem 

[CrazyFairy79]

Account standing.

This is what I have. It isn't making sense to me.

[CrazyFairy79]

@Dunkman  I did check before I messaged. I have 5GB plus 1GB bonus.  To this date I have used just under 900MB. 

But even if I did run out it wouldn't keep coming on and going off again.

[Dunkman]

@CrazyFairy79 

Is it possible that you ran out of data?  

If you don't see the data counter in your add on section on our overview page, that means you ran out of data