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Data renewal

Caitlin33
Great Neighbour / Super Voisin

What day does my data renew?

7 REPLIES 7

Anonymous
Not applicable

@Caitlin33 

when your data limit used, is will off until next renewal cycle

at public mobile Prepaid 30 day Service No fees extra charges,

 

for more information about Managing Your Data Usage visit  Here link to save your data...

shimdog
Great Citizen / Super Citoyen

Should be the same day your plan renews every month.

@Caitlin33 

Your plan data will reset at midnight eastern on the day of your plan renewal.

The payment used to be debited from your account (credit card/available funds) @2am on the renewal date, but lately it has been running very late, up to 6-7 hours later.


@Caitlin33 wrote:

Is renewal date the same day as payment is due?


The payment date is the day before your account says.  The day it shows is the renewal day. If you wait until that day, your service could stop if you pay after it does the renewal.


@Caitlin33 wrote:

Is renewal date the same day as payment is due?


Yes it is 

Caitlin33
Great Neighbour / Super Voisin

Is renewal date the same day as payment is due?

hTideGnow
Mayor / Maire

@Caitlin33   Your data renew with your plan renewal.  PM plan renew every 30 days, not monthly.  Because it is 30 days, the renewal date might change from month to month.  Login to My Account and it will show you the next renewal date.  Have you setup Autopay so you don't have to keep track of the changing date yourself?

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