10-08-2021 10:19 PM - edited 01-06-2022 03:30 AM
10-09-2021 12:24 PM
when your data limit used, is will off until next renewal cycle
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10-09-2021 11:28 AM
Should be the same day your plan renews every month.
10-09-2021 08:45 AM - edited 10-09-2021 08:55 AM
Your plan data will reset at midnight eastern on the day of your plan renewal.
The payment used to be debited from your account (credit card/available funds) @2am on the renewal date, but lately it has been running very late, up to 6-7 hours later.
10-08-2021 10:53 PM
@Caitlin33 wrote:Is renewal date the same day as payment is due?
The payment date is the day before your account says. The day it shows is the renewal day. If you wait until that day, your service could stop if you pay after it does the renewal.
10-08-2021 10:39 PM
@Caitlin33 wrote:Is renewal date the same day as payment is due?
Yes it is
10-08-2021 10:37 PM
Is renewal date the same day as payment is due?
10-08-2021 10:22 PM - edited 10-08-2021 10:24 PM
@Caitlin33 Your data renew with your plan renewal. PM plan renew every 30 days, not monthly. Because it is 30 days, the renewal date might change from month to month. Login to My Account and it will show you the next renewal date. Have you setup Autopay so you don't have to keep track of the changing date yourself?