Data problem

[deepg82]

I just got a new phone; Ulefone Note 11P. I checked my account, I have data. Phone works fine on wifi but not on data. Just says OFFLINE. Tried using the same APN settings as my old phone.

Thanks!

[akg123]

Problem resolved, it worked after I setup APN again

[akg123]

What did you finally do to resolve this issue? I am facing the same issue with the same phone now. Could you help? Network Reset and even factory reset didn't help.

[darlicious]

@deepg82 

You may find this link helpful with your new phone...

https://www.hardreset.info/devices/ulefone/ulefone-note-11p/reset-network-settings/

and this....

Spoiler

Name

Mobile Internet

APN

sp.mb.com

Proxy

Not set

Port

Not set

Username

Not set

Password

Not set

Server

Not set

MMSC

http://aliasredirect/proxy/mb/mmsc

MMS proxy

mmscproxy.mobility.ca

MMS port

8799

MCC

302

MNC

220

Authentication type

Not set

APN type

default,mms,agps,supl,fota,hipri

APN protocol

IPv4

APN enable/disable

APN enabled

Bearer

Unspecified

MVNO type

GID

MVNO value

4D4F

[deepg82]

It is enabled. I'll try the network thing, thanks!

[esjliv]

---

@deepg82 wrote:

I just got a new phone; Ulefone Note 11P. I checked my account, I have data. Phone works fine on wifi but not on data. Just says OFFLINE. Tried using the same APN settings as my old phone.

Thanks!

---

@deepg82 

This may be something you have done...but just checking - Is your Data option enabled?

If so, I would start with a Reset of your device's Network Settings.

Then see if Data works. If not check the APN settings, by methods already provided.

[Anonymous]

@deepg82 

do one thing Make sure your phone is off before removing your SIM card,

and do rebooting your phone take your SIM card out and waiting for a 2 minute and put it back and turn on -This one is quick and simple.

what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

or can you do try reseat the SIM card

1. power off your device

2. take out the SIM card,

3. wipe it clean SIM card,

4. put it back and power on,

5. toggling airplane mode off/on,  

and do again Rebooting your phone means to turn off your phone and turn it back on again.

How to reset network settings on an Android device

1. Open the Settings app on your Android.
2. Scroll to and tap either "General management" or "System," depending on what device you have.
3. Tap either "Reset" or "Reset options."
4. Tap the words "Reset network settings."

   or visit  HERE 

and go Changing APN Settings On Android device

click HERE

Ensure you have the correct APN settings by visiting HERE.

Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.

[hTideGnow]

@deepg82  your phone should work on PM.  It has all the required bands PM needs

what saying Offline?  it shows Offline on top of the screen?