Data plan 20gb

[MrDemian87]

hello, I connected a 20gb plan on December 2nd, it was supposed to start working, but they didn’t turn it on for me, I used 10gb and the date doesn’t work anymore, how to make the information in the account become relevant to what it really is?

 

[cellphoneuser1]

@MrDemian87 I don't think your plan changed. Refreshing the page could make the right plan show but I don't think it changed because your data stopped working when you were close to ising 10GB. Did you request the change by text message?

[hairbag1]

@MrDemian87 

PM also suggests clearing your cache files, use a different web browser and... logging in using incognito mode.

[hairbag1 · Accepted solution]