Data not working

[Molly05]

I activated my subscription plan yesterday and I called the porting line and they said everything is active and I did a reboot and everything but the data doesn't work. I got the 60gb plan but when I turn wifi off my

phone in my house it won't start using the data. Please help

[Molly05]

It worked thank you!

[hTideGnow · Accepted solution]

hi @Molly05 

what phone do you have?

make sure you removed all old sim card , or if eSIM, disable the old one

then Reboot phone and Reset network settings and test again