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Data not working!

bps1980
Great Neighbour / Super Voisin

Anyone else having issues with data? Myself, my daughters or husbands data hasn’t been working for the past few hours.

3 REPLIES 3

BKNS27
Mayor / Maire

@bps1980 

Check the outage map in your area:

https://istheservicedowncanada.com/status/telus/map 

softech
Oracle
Oracle

@bps1980 which city and province you are at?  Since you have this issue with 3 account , could really be a local network issue.

 

Try this as a workaround for now, change your Preferred network type or network mode to 3G only ( or WCDMA only)! and see if it works.  Or try your phone in another area

dust2dust
Mayor / Maire

Maybe there's an outage in the area. Do you know anybody in the area with either Telus/Koodo/Public or Bell/Virgin/Lucky to see if they're having any trouble?

Check all accounts to make sure they're active and that they have data remaining. Click on the little spinner refresh icons lower down or use incognito mode.

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