12-23-2023 11:36 AM
Hi - I have been using data since Jan and recently it stopped working. I even changed subscription to increase data allowance. The phone shows 302220, APN reset to default Telus ISP. Please help. Thanks.
Solved! Go to Solution.
12-23-2023 12:34 PM
It worked! Thanks a bunch!
12-23-2023 12:15 PM
hi @Carol_Lau try reset all networks
and check if you enabled the data limit on your phone, might be that blocked data
also, test your sim in another phone
12-23-2023 12:14 PM
I rebooted my phone and reset network to default (it chose Telus, not the other two, Rogers and Clear something). I will check out your link - thanks.
12-23-2023 12:13 PM
Yes, talk and text and wifi working.
12-23-2023 12:12 PM
It is. Data has been working until recently. I didn't change anything. Thanks
12-23-2023 11:55 AM
@Carol_Lau
Is your talk and text working fine? Maybe try to reboot phone. Network reset of phone (this will erase saved Wifi password settings).
Here is some more information of APN settings:
https://www.publicmobile.ca/en/ab/get-help/articles/set-up-data-on-an-android-phone
12-23-2023 11:51 AM
@Carol_Lau Check here for the correct APN settings:
https://apn.how/ca/public-mobile
12-23-2023 11:37 AM
make sure data is enabled in settings.
