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Data not working on iPhone 11

Dan06
Great Neighbour / Super Voisin

I'm a new PM customer (iPhone 11). Voice calling and texting works, but data doesn't work. Switched the SIM card to an iPhone 13 and data worked. Any ideas why data is not working on my iPhone 11 and how to fix it? 

2 REPLIES 2

will13am
Oracle
Oracle

@Dan06 , try initiating a network reset on your phone.  

HALIMACS
Mayor / Maire

@Dan06 

Try resetting the APN.

 Also check... Do you have remaining data left and do you have a data limit set on your device? 

For APN, see this article from Public Mobile:

Changing APN Settings on iPhone | Help Articles | Public Mobile

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