Sunday
switch to public during that flash sale. everything works except for my data. tried all the steps in the help section. need help.
Try adding a new eSIM, it should fix the problem. Worked for me!
hi @briannaL make sure your old carrier sim is removed
then Reboot phone and click Reset Network Settings and test again
If same, please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
