11-28-2017 02:33 PM - edited 01-04-2022 03:01 PM
I can not set up APN on my lg so that mobile data starts working.
I followed instructions and set up manual APN but didn't work out.
Calling works though.
Thanks for help!
Please do not advise to contact moderators. I did. They could not help.
11-28-2017 04:15 PM
@mimmo, thanks for your reply.
Resetting all network settings worked for my LG. Much better than restoring it to factory settings.
11-28-2017 04:09 PM
@Luddite, thanks a lot for the list!
Resetting all network settings worked. I'm glad I don't have to restore my phone to factory setting.
Cheers!
11-28-2017 03:36 PM
I know with my lg g4 and I think g5 it required a factory reset if you changed providers.
On android there is also a factory network settings option that might work.
11-28-2017 03:00 PM
At the risk of boring with things you have already tried here's a long list of items to check. Most people usually discover one that helps before they must do a factory reset. Sorry it not specific but I have limited familiarity with Android OS.
- connects with wifi?
- cellular data turned on?
- confirm data is included in your plan and not used up
- if dual sim use LTE/3G slot
- is it all apps that use data or just the browser not connecting?
- toggle airplane mode off/on
- remove sim for 5 minutes, then install and reboot
- go to settings, then general-profile and delete any profiles
- check network is not set to 2G; use auto, 3G, or LTE
- check for operating system updates
- APN settings correct Public Mobile
- delete current APN, and re-enter settings
- remove any VPNs
- reset all network settings; you will need to add back wifi passwords after that.
- try sim in another phone and a good sim in your phone
- phone make/model?
- LAST desperate measure when all else fails; erase all data and restore phone to factory settings
11-28-2017 03:00 PM
Are you editing an existing APN or creating a new one? Try creating a new one.