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Data does not work on LG XPower K210

Sherry1313
Good Citizen / Bon Citoyen

I can not set up APN on my lg so that mobile data starts working.

I followed instructions and set up manual APN but didn't work out.

Calling works though.

Thanks for help!

Please do not advise to contact moderators. I did. They could not help.

5 REPLIES 5

Sherry1313
Good Citizen / Bon Citoyen

@mimmo, thanks for your reply.

Resetting all network settings worked for my LG. Much better than restoring it to factory settings.

Sherry1313
Good Citizen / Bon Citoyen

@Luddite, thanks a lot for the list! 

Resetting all network settings worked. I'm glad I don't have to restore my phone to factory setting.

Cheers!

mimmo
Retired Oracle / Oracle Retraité

I know with my lg g4 and I think g5  it required a factory reset if you changed providers.  

 

On android there is also a factory network settings option that might work.

 

 

Luddite
Oracle
Oracle

At the risk of boring with things you have already tried here's a long list of items to check. Most people usually discover one that helps before they must do a factory reset. Sorry it not specific but I have limited familiarity with Android OS.

- connects with wifi?

- cellular data turned on?

- confirm data is included in your plan and not used up

- if dual sim use LTE/3G slot

- is it all apps that use data or just the browser not connecting?

- toggle airplane mode off/on

- remove sim for 5 minutes, then install and reboot

- go to settings, then general-profile and delete any profiles

- check network is not set to 2G; use auto, 3G, or LTE

- check for operating system updates

- APN settings correct Public Mobile 

- delete current APN, and re-enter settings

- remove any VPNs

- reset all network settings; you will need to add back wifi passwords after that.

- try sim in another phone and a good sim in your phone

- phone make/model?

- LAST desperate measure when all else fails; erase all data and restore phone to factory settings


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

will13am
Oracle
Oracle

Are you editing an existing APN or creating a new one?  Try creating a new one.  

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