cancel
Showing results for 
Search instead for 
Did you mean: 

Data charge

68-69
Great Neighbour / Super Voisin

Public mobile charge me for 2.5Gb of data usage for the same period when my phone tracked only 800Mb usage 

2 REPLIES 2

Dunkman
Oracle
Oracle

@68-69 

The PM data tracker is usually fairly accurate.  Your phone data tracker may not be in sync with your payment cycle.  PM cycle is every 30 days (not monthly).  

hTideGnow
Mayor / Maire

hi @68-69 PM does not charge data seperately, it only charge you your plan amount and give the data in your plan.  if you used more data, you have to buy extra data add-on, they won't just let you use extra data and charge you after without you knowing 

can you post a screenshot of the payment history?

Need Help? Let's chat.