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Data cap reduction

fgatien
Great Neighbour / Super Voisin

Until today my plan had a data cap of 1.75GB.  Today I received a warning stating that I had used 75% of the monthly allotment.  What's seems to have changed without notice is that the cap has been reduced.  What is going on ?

3 REPLIES 3


@fgatien wrote:

The issue is the cap... I now see on my account a limit of 250MB but it has been 1.75GB.  The mobile data consumption on my Android phone still shows the cap at 1.75GB.


Public Mobile has never had a 1.75GB plan.  In your online Public Mobile account, the total shown includes any data add-ons that you had.  It now only showing 250MB means that any past add-ons have been used up (or have expired).  This also means that your plan has always had only 250MB.

fgatien
Great Neighbour / Super Voisin

The issue is the cap... I now see on my account a limit of 250MB but it has been 1.75GB.  The mobile data consumption on my Android phone still shows the cap at 1.75GB.

Sansan
Mayor / Maire

Public Mobile usually sends out warning at 75, 90 and 100%.

Any other warning is usually what you set on your phone yourself. 

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