Data and text
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02-12-2025
04:51 PM
- last edited
3 weeks ago
by
Dunkman
Why is my data and texting not working. What could be the issue? I've done everything the bot said to do
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02-12-2025 05:13 PM
Check to see if there is an outage in your area.
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02-12-2025 04:55 PM
@Mountie Are you a new customer, existing customer? Have you tried turning airplane mode on, wait a minute or two and then off again? Reset network settings? Re-started the phone? Tried the sim in another phone and/or another sim in your phone? So voice calls in and out are working, it's just data and texting?
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02-12-2025 04:54 PM
Voice calls work?
You can Reset Network Settings on the phone and check if it helps. Or try the PM sim card on another phone
And of course, ask PM to check account. Message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox, check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
