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Data and pic/MMS messages not working

laurenglock23
Great Neighbour / Super Voisin

I had 6.5 gb of data added to my plan, but was never able to connect. I also can't send or receive pics, even when connected to wifi..I have an RCA Andriod .It's not a great phone, but the lady at Walmart sold me both the plan and phone. So I'm assuming the phone isn't the issue?! Please help! I wastedthe money I paid for data that I didn't receive. Thank you!

 

2 REPLIES 2

hxj140
Great Citizen / Super Citoyen

MMS won't work on wifi, you need to enable data regardless of whether you have a data plan.

MacMe
Deputy Mayor / Adjoint au Maire

Hi, did you update your APN settings?

 

https://apn-canada.gishan.net/en/apn/public-mobile

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