08-19-2017 09:18 AM - edited 01-04-2022 02:31 PM
Hi I changed my data add-on from 1GB to 3GB. I never had any issues with my data usage when I was on the 1GB plan, but now I'm buring through my data in a heartbeat. the way I use my data hasn't changed. My data usage renewed on August 16th and as of last night I have no data left. The only thing I have done is send two picture texts. I should be able to send picture texts, I thought they were part of the plan, but even still these shouldn't be what's using up my data. I have minimal usage of facebook and the other apps I use regularly, Airbnb, and gmail take next to no data. Please help me to figure this out, if I can't get this under control I will have to change service providers. I run an online business through Airbnb and cannot afford to be without data on my cell phone. This is a very big inconvienience to me, any assistance you can provide is greatly appreciated. My cell number is 905-380-1395. Thank you.
08-19-2017 09:18 AM