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Data Usage Dashboard bug?

geeloo
Good Citizen / Bon Citoyen

Is anyone else seeing a bug in the Data Usage Dashboard? This bug is showing in both the App and on the My Account webpage so it's not a cache webpage problem.

150GB plan but -566.57GB Left?!?

geeloo_0-1687456018992.png

 

 

8 REPLIES 8

ValeryD1
Great Citizen / Super Citoyen

Wrong information on data used... 😞

 

LitlLdy
Mayor / Maire

@geeloo, so far my app & my account webpage isn’t doing that but I have seen posts since last night of this issue!

Handy1
Mayor / Maire

@geeloo  Yes lots of people waking up to this glitch today . No worry thou PM is prepaid so you won’t get any surprise bill .and so long as your service is working no need to worry it should be fixed soon 

HI @Hollister   yup.. only the "lucky" one have it this time 😞

LAWLMAX
Great Neighbour / Super Voisin

Thats a 566 gb bonus right there!

(I have the same problem)

They will probably fix it.

Hollister
Deputy Mayor / Adjoint au Maire

@geeloo 

My account looks fine for data in self service.

hTideGnow
Mayor / Maire

HI @geeloo   yup it is 

I have the same thing

one member said her regular  usage was  fixed but just not the add-on usage

for me, both still wrong

mojorising
Deputy Mayor / Adjoint au Maire

Most, like myself, are having the same issue. I would send a message to CS_Agent.

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