06-22-2023 01:48 PM - last edited on 06-23-2023 12:36 AM by computergeek541
Is anyone else seeing a bug in the Data Usage Dashboard? This bug is showing in both the App and on the My Account webpage so it's not a cache webpage problem.
150GB plan but -566.57GB Left?!?
Solved! Go to Solution.
06-22-2023 02:34 PM
Wrong information on data used... 😞
06-22-2023 01:57 PM
@geeloo, so far my app & my account webpage isn’t doing that but I have seen posts since last night of this issue!
06-22-2023 01:57 PM
@geeloo Yes lots of people waking up to this glitch today . No worry thou PM is prepaid so you won’t get any surprise bill .and so long as your service is working no need to worry it should be fixed soon
06-22-2023 01:55 PM
HI @Hollister yup.. only the "lucky" one have it this time 😞
06-22-2023 01:55 PM
Thats a 566 gb bonus right there!
(I have the same problem)
They will probably fix it.
06-22-2023 01:53 PM
My account looks fine for data in self service.
06-22-2023 01:53 PM
HI @geeloo yup it is
I have the same thing
one member said her regular usage was fixed but just not the add-on usage
for me, both still wrong
06-22-2023 01:52 PM
Most, like myself, are having the same issue. I would send a message to CS_Agent.