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Data Not Working

ShareBear143
Great Neighbour / Super Voisin

This is my second month with Public and the first month no problems with my data . Now second month and my days will not work AT ALL . I don’t understand why it worked with no issues then just nothing . Can someone please help me. TIA 

2 REPLIES 2

slusagm
Mayor / Maire

What phone you have?

Make sure you disable the Mobile Data Limit on the phone 

 

Handy1
Mayor / Maire

@ShareBear143  Are you sure you haven’t used it all up and or you do t have a data limiter set in your phone for each month as public mobile is every 30 days and not monthly possibly. Can also try and reboot your phone or reset network settings see if that helps so long as account is active and not in suspended state 

worst case ask support to investigate 

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

@ShareBear143 

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