Data Isn't working on phone.

[nigmea]

Been working fine forever but it just stopped working recently. the APN seems correct. 

Using Samsung galaxy s9+

[RosieR]

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@nigmea wrote:

this worked amazingly. lol thank you! 

the reset network under settings. 

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hi @nigmea nice to know that your issue has been solved by following @gpixel solution.  Thank you for letting us know.  Kudos to @gpixel 😊

[Rose25]

@gpixel 

Good thinking👍🙂

[geopublic]

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@nigmea wrote:

rebooted obviously still nothing 

 

 

 that's about it right there. 

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@nigmea  Do the following:

1. Change Proxy to 74.49.0.18
2. Leave APN Type blank

Save your settings and restart your phone.

Hope this helps!

[nigmea]

this worked amazingly. lol thank you! 

the reset network under settings. 

[nigmea]

rebooted obviously still nothing 

 

 

 that's about it right there. 

[niu_niu1101]

I would suggest you check your data usage in self service, then if it looks all good, maybe reboot your phone.

[gpixel · Accepted solution]

@nigmea reset your network settings and leave your APN settings alone.

1. Open Settings>General Management>Reset
2. Tap Reset Network Settings>Tap Reset Settings
If prompted enter your pin, passcode
3. Tap Reset Settings 1 more time to confirm
4. Restart

[geopublic]

@nigmea  post a screenshot of you APN settings.

[Rose25]

@nigmea 

Reboot your phone, check the APN settings once again, make sure that your data is on. 

If it doesn't work, you can contact the moderators

[dabr]

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@nigmea wrote:

nah 212mb out of 4gb used 

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@nigmea  Try rebooting your phone.

[nigmea]

nah 212mb out of 4gb used 

[dabr]

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@nigmea wrote:

Been working fine forever but it just stopped working recently. the APN seems correct. 

Using Samsung galaxy s9+

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@nigmea   You may have used up all your data, perhaps due to some apps or a new app downloaded or changes to your phone?  Check you account as mentioned  and if the data line is missing then you need to either purchase an add-on, or renew early (can only be done through mods to same plan) or change to different plan to access more data depending upon when your next renewal cycle date is.

[Triguy]

Check your self serve account.  If no data is showing then you have used up your allotment.  You could buy an add on for 1 GB $15.