I recently purchased a data add on it says I have 15 dollars balance but no data amount was added that I can use. What can I do to use the amount I bought…?
@lidya Because you just loaded the fund and not buy the add on yet
Buying addon is a 2 steps process
1. Load fund
2. actual buying
you did step 1 but not step 2 yet. Go back and buy now. PM will use the money from Available Fund to complete the transaction. So, no worry, just go ahead and buy. Once bought, reboot your phone once for the new addon to activate