Data Add-on

[jennawilliams1]

I have 7 days left in my 30 day term and I've used all my data.  If I add an add-on with more data but do not end up using the entire amount, will I lose the extra data when my term renews?

[jennawilliams1]

This has been the first time in 6 months that I have come close, I ended up using extra as the internet at my place was out for five days 😕  It's back up and running now though

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@mpcdesign wrote:

@jennawilliams1 , curious, how much data do you use? For the amount of money adding an add-on is kinda expensive for me though, maybe upgrading to a different plan may be the best scenario....unless, this was a one-time thing. But, if your data is typically getting close to maxing out, yeah, that extra add-on could get you many Starbucks coffees! 

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[gblackma]

@jennawilliams1 here is a guide on how to buy addons  https://www.publicmobile.ca/en/on/get-help/articles/purchase-add-ons-using-your-self-serve-account

[mpcdesign]

@jennawilliams1 , curious, how much data do you use? For the amount of money adding an add-on is kinda expensive for me though, maybe upgrading to a different plan may be the best scenario....unless, this was a one-time thing. But, if your data is typically getting close to maxing out, yeah, that extra add-on could get you many Starbucks coffees! 

[ShawnC13 · Accepted solution]

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@jennawilliams1 wrote:

I have 7 days left in my 30 day term and I've used all my data.  If I add an add-on with more data but do not end up using the entire amount, will I lose the extra data when my term renews?

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You will not lose the unused portion of your data add-on.  Add-ons (except for 10 day US Roaming) stay on the account until they are fully consumed.

[Anonymous]

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@jennawilliams1 wrote:

I have 7 days left in my 30 day term and I've used all my data.  If I add an add-on with more data but do not end up using the entire amount, will I lose the extra data when my term renews?

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No. The remainder will just sit in your account waiting for you to run out of your plan data next time.

[gblackma]

No @jennawilliams1 The data addon does not expire until used up.

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@jennawilliams1 wrote:

I have 7 days left in my 30 day term and I've used all my data.  If I add an add-on with more data but do not end up using the entire amount, will I lose the extra data when my term renews?

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