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Pmstone402
Great Neighbour / Super Voisin

Just just a text saying I’ve used over 75% of my data but looking at my account shows only 1.1. 
is this s

2 REPLIES 2

hTideGnow
Mayor / Maire

hi @Pmstone402 

  Please try again using Incognito/private/secret mode on your browser to login My Account, or try using the PM app (logoff the app first and log back in) and check again.  Just base on whatever you see there

and for the 75% , do you have the 10GB monthly bonus for 24 months? the 75% used cold be just about that particular 10GB addon

Chalupa_Batman
Mayor / Maire

@Pmstone402 wrote:

Just just a text saying I’ve used over 75% of my data but looking at my account shows only 1.1. 
is this s


Hello @Pmstone402 

These are common errors and erroneous text messages. Clear the cache on the app and it will correct itself. Clear the cache on your web browser and it will clear up.