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DAY 4 AND PHONE NOT WORKNG

alannasonfire
Great Citizen / Super Citoyen

Can a mod please fix my port now... @Shazia_K messaged me yesterday, and has the correct information needed but my phone is still not fixed!

 

It has been 4 days since I ported my phone. (Not to share too much information) I have a 1 year old son and need a phone in case of emergency. IT IS EXTREMELY IMPORTANT MY PHONE WORKS! 😞

 

 

@Saray_O@Mary_M@Shazia_K

5 REPLIES 5

Mary_M
Retraité / Retired
Retraité / Retired

Hey @alannasonfire

 

The port has been completed as of November 11th, therefor your Rogers account should now be deactivated  🙂

 

Welcome to PM,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

alannasonfire
Great Citizen / Super Citoyen

@Shazia_K@Mary_M my Rogers account is reactivated. Can you please try re porting now...

alannasonfire
Great Citizen / Super Citoyen

@Shazia_K Can you please advise if you finished or started ? 

 

Thanks. 

nekkidtruth
Model Citizen / Citoyen Modèle

Hi alannasonfire 🙂

 

I'm not sure if Shazia completed what was necessary to fix your account, but they will have you restart your phone in any case. If you haven't done that yet today, I would recommend turning off your phone, remove the SIM, reinsert it and turn on your phone.

 

If that doesn't work, just post here to let Shazia see that you've done that.

alannasonfire
Great Citizen / Super Citoyen

Bump

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