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DATA doesn't work

72chongchong
Great Neighbour / Super Voisin

I just activated my SIM card and transferred my number to Public. Now I can make calls and send messages, but can't use data. Sometime photos are not able to be sent or received. Does anyone know the reason and how to deal with this problem?

Thank you very much!  

4 REPLIES 4

72chongchong
Great Neighbour / Super Voisin

The problem is solved! Thank you!

72chongchong
Great Neighbour / Super Voisin

Yes, my cell phone is Android system. Will try the solution you provided. 

Thanks a lot! 🙂

Jb456
Mayor / Maire

@72chongchong 

 

What kind of phone do you have? Data needs to be turned on to send / receive MMS.

 

If it's an android check your APN settings.  Add these 

 

Screenshot_20200617_075827.jpg

  

Save and reboot phone then try. If they don't work add these.

 

Screenshot_20201022_040752.jpg

  

 

If you used a referral code for a $10 signup bonus that will be applied within 72 hours of activation..

 

Don't forget to collect your free holiday gifts .

 

https://productioncommunity.publicmobile.ca/t5/Announcements/More-is-Merrier-is-back-Free-gifts-for-...

 

And don't forget to post for the holiday contest.

 

https://productioncommunity.publicmobile.ca/t5/Announcements/Community-Holiday-Contest/m-p/628513

 

Happy Holidays!

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