3 weeks ago
Ok. I'm not sure what the hell is going on but it seems as though public mobile's website offers no ability to message customer support! I mean it certainly makes one thing it should be accessible, but it looks like every effort has been made to avoid it! I've got some questions and nothing seems to work. Maybe customer support would see this and contact me???
3 weeks ago
Thanks for the private message link! All the other stuff you mentioned has never worked.
3 weeks ago
It will take a few hours for CSAs to respond.
If you feel comfortable, you are welcome to ask general questions on the forum. Experienced members can usually help troubleshoot most account issues.
3 weeks ago
PM support is all online. To engage support, you will have to either open a ticket with Chatbot or direct message CS agent:
But if you don't mind, you can also share your question and the Community can try to help