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NF75 · 05-17-2024

Ok. Im helping my mother-in-law set up a public mobile account. She isn't the most technologically capable person. We've attempted to Port her number from Rogers and his gotten stuck at that point. Payment has been taken from her account but it seems...

NF75 · 05-09-2024

Hi. Recently set up My Father in law's phone on PM. The phone's an iPhone SE (A2275). Currently the phones makes/receives all calls, data is working, but only sends and receives messages from other iPhone devices. Won't send/receive messages from and...

NF75 · 04-29-2024

Ok. I'm not sure what the hell is going on but it seems as though public mobile's website offers no ability to message customer support! I mean it certainly makes one thing it should be accessible, but it looks like every effort has been made to avoi...

NF75 · 09-30-2023

While Public Mobiles actually cell service has been fantastic, this entirely new image,app,etc has seemingly rendered it nearly unusable. Constant errors when trying to submit a ticket! I need to speak to an agent. Can one of them get back to me plea...

NF75

I've been through that process in the past but there wasn't any text from Rogers in this case. It's been very difficult contacting customer support through her incomplete account and they simply won't talk to me. Submitting a ticket through the chatb...

NF75 · 05-17-2024

Yes did all those things. Payment was complete. Was using the app. Gave a message like "failed". And no longer allows access beyond that point. It would seem that customer support is only available when account is complete

NF75 · 05-09-2024

Yes sms and mms is enabled. Forgot to mention the number was ported from rogers. That glitch affects all new customers regardless of device? Both iPhones and Android?

NF75 · 04-29-2024

Thanks for the private message link! All the other stuff you mentioned has never worked.

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More new account problems.

iPhone SE not receiving/sending messages to Android devices

Customer support please!

Agent please!

Re: More new account problems.

Re: More new account problems.

Re: iPhone SE not receiving/sending messages to Android devices

Re: Customer support please!