01-09-2024 09:25 PM
How do I reach an agent about my Sim card issue. I need to speak with a human being.
Solved! Go to Solution.
01-09-2024 09:57 PM
01-09-2024 09:54 PM
I've already given you the direct link to contact a CS Agent. Click on my link, it will go straight to a private message from your mailbox here.
01-09-2024 09:44 PM
How to open a support ticket? Please explain.
01-09-2024 09:28 PM
If it's a new service, I'd recommend just going to any phone stands. Public mobile typically don't have a phone support. Other than that, you can also open a support ticket, which does mean you can message a human being.
01-09-2024 09:28 PM - edited 01-09-2024 09:28 PM
I'm a human, but not a CS Agent. Here's a link to reach them.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Keep an eye on the top right corner.
So, would you mind sharing what issues you're having with the SIM card? Maybe we can help?