03-19-2019 07:00 AM - edited 01-05-2022 03:48 AM
I sent a message to the MODs over 48 hours ago about my port not going through and haven't had a response yet. Has anyone received a reply to a message sent in the last 48 hours?
03-19-2019 07:24 AM
03-19-2019 07:16 AM - edited 03-19-2019 07:21 AM
@DoeRaeMi wrote:I read somewhere sending another message could bump your response time further. Do you know if there's any truth to that?
After 48 hours, you've been very patient. Try another message.
When are Moderators available and how long till I get a response?
During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Moderators are available:
03-19-2019 07:14 AM
I read somewhere sending another message could bump your response time further. Do you know if there's any truth to that?
03-19-2019 07:12 AM
03-19-2019 07:05 AM - edited 03-19-2019 07:09 AM
@DoeRaeMi wrote:I sent a message to the MODs over 48 hours ago about my port not going through and haven't had a response yet. Has anyone received a reply to a message sent in the last 48 hours?
48hours seems a little long. I'd send another message with your detailed explanation. Good luck. You can click here to send a private message to the moderator team.