@CS_AgenI I am currently visiting in the US. I accidentally purchased the talk and text and then the data, talk and text. Can I get a credit or refund for the talk and text?
@Mitts - did you think you were talking to Public Mobile representatives when you posted this. Because you are not. This Community forum is where other customers/members like you post to help one another.
None of us have access (nor would you want us to 🙂 ) to your account.
Go to your envelope at the top right of the community page, start a new PRIVATE message (not to be posted here on the community), address it to CS_Agent. This goes directly to Public Mobile employees.
@Mitts PM is a prepaid provider, usually not provide refund. However, if it is an honest mistake, they can reverse the transaction. Please message them: