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Credit from old place

Eric02
Great Neighbour / Super Voisin

Hello

Today I've switched from the most basic $15/100mb plan to the $29/10gb plan. My payments come out on the 5th, today is the 22nd. I'm also on auto withdrawals. Will PM provide credit for the unused days towards the new plan? I know it's not much, but things are expensive as crap and every penny counts these days. Thanks in advance everyone!

2 REPLIES 2

colleeno
Model Citizen / Citoyen Modèle

As @hTideGnow stated you won’t receive a partial refund.

Just in case you are not aware in regards to payment dates: Public Mobile plan’s are 30-days, not monthly, so your payment date will not always be the 5th and will change as each February or 31-day month goes by.

hTideGnow
Mayor / Maire

HI @Eric02 

sorry, No.  There is no partial refund for the unused days

if you have not make the switch yet, you should use Change on Renewal to schedule a plan change on next renewal to avoid situation like that

but if you already make change using Change now, then PM will start the new plan today and charge you new amount and no partial refund on unused days of the old plan

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