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Credit card update

Iranpruad
Great Neighbour / Super Voisin

HOW CAN I UPDATE MY CREDIT CARD?

 

5 REPLIES 5

AK32
Model Citizen / Citoyen Modèle

My account -> Payments -> Manage Subscription -> Manage Payment Method

hTideGnow
Mayor / Maire

hi @Iranpruad wait an hour first 

try login My Account using Incognito/private/secret mode on your bike 

and also try using the PM app but remember to give Location permission to the app

TheSterlinger
Deputy Mayor / Adjoint au Maire

@Iranpruad  did you try already and encountered difficulties? The system has been a hit and miss for a few months now.

If it's not working if you can, purchase a voucher from a gas station amd top up the account until it will allow you to update it.

When you try again, use a different browser and clear cache first. Also, if you haven't tried it already, try the app. Some people say they've had more success this way.

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