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Credit card payment

DS44
Great Neighbour / Super Voisin
Trying to set up new account and my credit card won't work. My card provider says there is no problem with my card
5 REPLIES 5

Mary_M
Retraité / Retired
Retraité / Retired

Good morning @cocoyeh,

 

thank you for reaching out to us!

 

I've responded to your inquiry via private message. We will need to authenticate your account, can you please view your inbox?

 

Respectfully,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

cocoyeh
Great Neighbour / Super Voisin

I have a similar problem.  My account got suspended because my visa card won't work.  My card has no issue.  I have sent MOD @Shazia_K a message for help.  Hopefully she will be able to help.  

Well reverse of what I experienced but glad something worked for you and all is good!

 

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

DS44
Great Neighbour / Super Voisin
Funny enough I tried 2 Visa cards and neither worked used Visa debit and it worked.
Thanks

ShawnC13
Oracle
Oracle

@DS44, are you trying to setup with either a Visa Debit or AMEX?  It wouldn't allow me to setup my account with either of those I had to use a VISA then I switched it after to my AMEX.

 

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

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