Credit Card keeps on getting declined

[604jimmy]

I need to pay for the next 3 months.

I tried putting in two different credit cards but I get the message 

Unable to Process Transaction 

What should I do?

[604jimmy]

Thanks,

No it was on Auto Pay. It failed. So I removed it an tried another card.

Contacted mods 5 hours ago.... Heard nothing so far...

It's the start of the weekend and I'm left trying to find wifi hot spots around the city

[will13am]

@604jimmy, eventually you will need to put your credit card into the account so that you don't have to have this situation repeat itself every renewal.  Try using a different brower, clearing browser cache and using incognito mode as strategies to overcome the problem.  I have good luck using chrome browser.

BTW, simply adding the credit card to the account should not result in any payment being taken.  Top up attempts might. 

[ShawnC13 · Accepted solution]

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@604jimmy wrote:

I need to pay for the next 3 months.

I tried putting in two different credit cards but I get the message 

Unable to Process Transaction 

What should I do?

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STOP trying to process you could actually be getting charged!!  You need to contact the mods!!

To send a private message to a moderator click this link.

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• last payment date and amount
• last 4 digits of the credit card
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