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Credit Card Switch

emmak2002
Great Neighbour / Super Voisin

Hello, 

I have recently gotten a new credit card and I want to switch it over to pay from my new one. How do I change this?

 

Emma 

4 REPLIES 4

rhbcc
Great Citizen / Super Citoyen

had the same dilemma yesterday so I asked Simon as the the manage your card link in the bottom under manage payments is very easy to miss.

popping
Retired Oracle / Oracle Retraité

@emmak2002 

Make sure the credit card address matches what is on your statement.
1. If you live in multi-unit building, don't use the unit # or apt#. Just use the building number.
2. If the postal code on your statement has a space in the middle, left the last digit out. PM check the first 6 characters of the postal code only including the middle space.

@emmak2002  to go with @Anonymous post. Here is a picture.

 

Screenshot_20200124_073012.jpg

Anonymous
Not applicable

@emmak2002- Simply log into your self serve portal, then click on Payment, then manage my card (near the bottom).  Follow the prompts.  It's a good idea to either clear you browser's cache, or use your browser in incognito/privacy mode.

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