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Confirming Identity

Joys
Great Neighbour / Super Voisin

When web site asks to enter 6 digit code sent to my phone number. I do not receive the code on my messages app.

2 REPLIES 2

hTideGnow
Mayor / Maire

HI @Joys 

on that same screen, click Didn't receiving code? and then you will see an option Send email there, click on it

Handy1
Mayor / Maire

@Joys  Click the option that says did not get code or hit resend code a few times . You should then get option to send code to email instead. . If no luck please submit ticket with support to help you 

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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