Confirmation of porting old number?

[kmclaren]

Looking at moving to PM but is there a way to confirm that I can port my number before ordering a SIM card and setting up my account? My number is currently with Virgin "home phone" and keeping it is a show stopper. Thanks!

[computergeek541 · Accepted solution]

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@kmclaren wrote:

Looking at moving to PM but is there a way to confirm that I can port my number before ordering a SIM card and setting up my account? My number is currently with Virgin "home phone" and keeping it is a show stopper. Thanks!

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The way to know for sure is is cross reference your area code and the next 3 digits after that with the CNAC database. Telus Mobility needs to also be offering phone numbers for that same city (rate centre).

[CannonFodder]

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@gblackma wrote:

Since its a landline it should take 2.5 days to port but can take as many as 7. The recommended way is to activate your SIM card with a temporary cell phone number, set up your self service account, and port from within. This allows you to test the SIM, and provides a safety net in case something goes wrong with the port.

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@kmclaren  That's some good advice, but to elaborate a little, if you do as advised above, and the porting of your landline DOES take quite a while, at least you'll have phone service, albeit, with a different number, until such time as the port of your landline gets done.

[gblackma]

@kmclaren as far as I know, there's no problem porting from virgin. Since its a landline it should take 2.5 days to port but can take as many as 7. The recommended way is to activate your SIM card with a temporary cell phone number, set up your self service account, and port from within. This allows you to test the SIM, and provides a safety net in case something goes wrong with the port.

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@kmclaren wrote:

Looking at moving to PM but is there a way to confirm that I can port my number before ordering a SIM card and setting up my account? My number is currently with Virgin "home phone" and keeping it is a show stopper. Thanks!

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[NDesai]

@kmclaren Yes, you can port your Virgin home number during or after activation. Since its a home phone, it might take longer than usual to complete the port.