Completed SIM card purchase but no confirmation

[mtreschow]

I completed the form to order 2 SIM cards and though my credit card shows that it was charged, a confirmation page never appeared on the Public Mobile site. I didn't receive a confirmation email either. Is there a way of confirming the purchase of the SIMs?

[kselmak]

@mtreschow 

Don't forget to check your spam folder

Welcome to public mobile

[shep22]

@mtreschow check your junk folder it may be there 

[gblackma]

@mtreschow You should receive a confirmation email from PM. The order numbers are you Canada post tracking numbers. 

[geopublic · Accepted solution]

@mtreschow  Best to submit a ticket to PM and ask them to investigate.

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