03-31-2019 08:15 PM - edited 01-05-2022 07:03 AM
HI.. I have a question regarding Communcity account and email address...
According to Public Mobile:
>>Your Community account must use the same email address as your Self-Serve account in order to receive Community Rewards.
1) I joined this community with email A.
2) Then I join Public Mobile and setup my service with email B
3.) I went back to this Public community and change my email from A to B to line up with my Public Mobile service (I did verfiy my new email address B for this community)
My question is Public Mobile will be smart enough to link them up and whatever i earn here will reflect there?
thanks again..
(sorry if it is a newbie question..)
Solved! Go to Solution.
03-31-2019 08:32 PM
@softech Using your self serve account email address as the address in your Community Profile will ensure Community Rewards are correctly credited.
03-31-2019 08:23 PM
@softech wrote:HI.. I have a question regarding Communcity account and email address...
According to Public Mobile:
>>Your Community account must use the same email address as your Self-Serve account in order to receive Community Rewards.
1) I joined this community with email A.
2) Then I join Public Mobile and setup my service with email B
3.) I went back to this Public community and change my email from A to B to line up with my Public Mobile service (I did verfiy my new email address B for this community)
My question is Public Mobile will be smart enough to link them up and whatever i earn here will reflect there?
thanks again..
(sorry if it is a newbie question..)
That's a great question. I suggest you send a private message to moderator through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Provide as much detail and account info as you can. It may take 20 minutes for them to reply or it may take up to 2 days....so please be patient. Welcome to Public Mobile.
03-31-2019 08:22 PM
Hi, it seems reasonable that if they both have the same address, they are linked.