Update for January 30 - this past weekend the following issue was raised:
"Not sure if we should have a seperate thread for problems with the forum? I found that quoting is quite inconsistend lately. In this particular thread it brings up the user name that I'm quoting in the quote, but I noticed on several others today that it would only say "wrote" without the user handle followed by the quoted text. So, unless I'm tagging the addressee of my reply, other posters might not be sure who I mean."
"...I decided to test this. Seems like they brought new little feature that automatically tags user on the quote so they get the notification without us manually adding the tag. I was hoping for this feature a while back so whenever someone quotes you, you get the notification. Before when user quotes your reply and don't tag you, you don't know about that unless you browse that topic."
"So with the new change, i found the error. There is an error with automatic tag where in the html tag, userid number has a comma. For example, a user with id 2323 is listed as 2,323 and that is why the RichText doesn't recognize the comma. If you manually tag a user, there will be no comma in the userid and it works. So for now, change to HTML editor (not available on mobile site) and remove that comma from the userid or manually tag."
I opened a ticket with Lithium (as they own the code to the platform that our Community uses) and they sent the following response after investigating;
It sounds like you are reporting three issues:
1. The "jump to first unread post" feature is no longer working on all components
2. The user handle (@mention) is included in quotes
3. The User ID is rendering incorrectly.
I went ahead and split off the third issue into a new case at it will require further troubleshooting, but we can address the first two issues here.
1. The "jump to first unread post" in a topic thread is actually working as expected now. Previously, this feature was being introduced into other components unintentionally. This is why users were seeing this behaviour in other discussions types; it was actually the behaviour of the bug. The new behaviour you reported is due to fixing the bug and is the intended behaviour.
2. The User handle being mentioned in quotes, and the accompanying notifications, is a new feature we rolled out as part of our compliance with Europe's right to be forgotten law (General Data Protection Regulation (GDPR)). This feature ensures that when a user's account is closed on the community their username will be deleted in quoted threads.
3. I have created case #0016047 to further troubleshoot this issue.
Let me know if you have feedback - I'll update the third point when I receive information.
David_J
