Charged twice

[JimD1]

I was charged twice in the month of December. What to do?

[JimD1]

I was charged on dec the 18th and 19th

[Chalupa_Batman]

Hi @JimD1 

Before you reach out to a CS Agent, please contact your credit card company or bank to confirm they are actual double charges and not just pending charges. Those are often mistaken. 

[hTideGnow]

hi @JimD1 i hope they were not Dec 1 and 31st, if they were, then the charges were correct as PM is on 30 days cycle , some months will charge like that 

but if they charged around same day, please chexk with CS agent,  submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437